PARK RULES & CONDITIONS OF BOOKING
please retain for your information
All bookings are accepted subject to the following conditions:
The park is exclusively for Adults over 18 years of age. No-one under this age is allowed on the park
A £30.00 non-refundable deposit (£60.00 for Bank Holidays) is required for ALL bookings. Balance payable on arrival.
Single night bookings must be paid in full at time of booking. Minimum 4 nts booking for Easter and Christmas & New Year and minimum 3 nts booking for other Bank Holidays.
Deposits are strictly non-refundable, however, providing 28 days notice is given in writing by post or email, your deposit may be transferred to a new booking within 6 months of original booking. NB. The deposit cannot be transferred to another party.
Cancellation Policy – Updated 2021 due to Coronavirus:
This section in bold applies to bookings which have been made during the current Covid 19 Crisis. The virus is out of our control and we are working hard to make sure our valued customers are treated fairly whilst maintaining a business for future years. The situation is changing all of the time and we may have to close our facilities on site at short notice but allow the Park to remain open. In this case, there will be no reductions or refunds of pitch rent. If your cancellation is due to Covid 19 restrictions in your area or you have any Covid 19 symptoms, you can move your booking to another date free of charge. If we have to close the Park due to Covid 19 restrictions, we will either move your booking to another date ( prefered option ) or refund all monies paid. Please notify us of the cancellation as soon as possible and we will try our best to rebook a date to suit you. If you originally booked through Pitch Up please contact us directly to make any changes to your booking, do not rebook with them.
Pitches are reserved from 1.00pm on day of arrival . Please DO NOT ARRIVE BEFORE 1.00 PM unless by prior arrangement. Very latest arrival is 8.00pm – please advise Reception if you have been delayed. We do not have a late arrivals area.
Please vacate your pitch by 12 noon on day of departure.
Quiet, well behaved, non- aggressive dogs are accepted strictly on the following conditions ;
No fouling on the park Please clean up any “accidents” and put all dog waste in the bins provided. There is a dog walk provided and there is further walking in woodland opposite the park. Dogs are not allowed on the veranda around the toilet block. All dogs must be on a lead around the park and must not cause a nuisance to other guests.
Please inform reception if you are expecting visitors. (Maximum 2 per pitch only.) All visitors must be over 18yrs and must park in the visitors car park. Visitors must vacate the park by 9.30pm.
NO SMOKING allowed on the veranda around toilet block or in any of our buildings. Anyone contravening this rule will be asked to leave the park immediately and no refund will be given.
Must be erected on hard standing area of pitch (except motor home pitches if allowed).
No commercial or lettered vehicles allowed unless by prior arrangement.
Washing of cars and caravans is not allowed (except seasonal pitch caravans which may be cleaned but strictly no hosepipes permitted)
No washing lines / rotary airers allowed. Hook-on window airers only please. There is a tumble drier available in the laundry.
BBQ’s are allowed provided that they are not placed on the grass.
The management reserve the right to refuse admission to the park or to terminate the visit of any persons whose conduct is not acceptable. No refund will be given. The park owners cannot be held liable for any loss, damage or accident to any person or property however caused.